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Heart Lake Health Centre
2.3(464)✓ Google-verified
Front desk staff, particularly Neha, earn consistent praise for warmth and professionalism. However, the clinic's core operations are severely strained. Waits stretch from 30 minutes to over 4 hours with little communication, appointments vanish from records without notice, and receptionists reportedly raise their voices and deflect responsibility. Serious care gaps emerge when patients need urgent medical attention or follow-up: one pregnant patient was abandoned after missing a booked phone call and told it was "not their responsibility" to order tests. One doctor is described as rude and rough, and cosmetic consultations reportedly prioritize sales over genuine assessment.
Non-Surgical & InjectablesBreast Augmentation & Breast SurgeryPlastic Surgery Clinic
