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EyeFACE Institute

Updated 2026-08-12 · 11,502 reviewed · 312 listed · Scored from 256 Google reviews · How we rank ›

4.8(256) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Facial Plastic SurgeryNon-Surgical & InjectablesPlastic SurgeonBreast Augmentation & Breast SurgeryPlastic Surgery ClinicCosmetic Surgeon
EyeFACE Institute
Services
Facial Plastic Surgery, Non-Surgical & Injectables, Plastic Surgeon
Reviews
256

What recent reviews say

Most patients report excellent results and attentive care, especially those undergoing ptosis or tear duct repairs with Dr. Adam or Dr. Leung. Several praise Dr. Gill's listening skills, detailed pre-op guidance, and rapid weekend responses. However, a significant minority experienced asymmetrical eyes, heavy scarring, or over-correction requiring revision elsewhere; some felt dismissed when raising concerns after botched outcomes.

Staff expertise varies by surgeon. Booking for revisions can feel rigid, and minor consultations (chalazion, lesion checks) may feel rushed despite the $300 fee. Laser treatments (Halo, nanopeel) and reconstructive work for cancer aftermath drew strong praise. The clinic's lighting design and facility cleanliness earned specific mention from satisfied patients.

Praised for
  • skilled surgeons (particularly with ptosis and eyelid repair)
  • thorough pre-operative preparation and clear aftercare instructions
  • attentive listening and warm bedside manner (Dr. Gill, Dr. Leung, Dr. Adam)
  • responsive aftercare and follow-up adjustments
  • professional nursing staff (Ruby, Dana, Bianca, Shana)
Watch-outs
  • asymmetrical or over-corrected surgical outcomes
  • deep scarring and visible complications after revision surgery
  • slow booking and rigid scheduling for follow-ups
  • rushed or impersonal consultations for minor cases
  • lack of empathy when addressing post-operative complications
skilled-surgeonexcellent-bedside-mannerthorough-consultationgreat-aftercarenatural-looking-resultsminimal-scarringbotched-resultspoor-communicationlong-wait-times
Best for: Patients seeking ptosis correction or tear duct surgery with experienced surgeons; those with cancer-related facial reconstruction needs.
Think twice if: Double eyelid or blepharoplasty candidates; patients who had previous outcomes you cannot see in photos before booking. Some report asymmetry or scarring requiring revision and felt follow-up support was impersonal.

Strengths

  • Fellowship-trained surgeons with specialized eyelid expertise
  • detailed pre-operative guidance and responsive follow-up care
  • multiple surgeons (Gill, Leung, Adam, Goldfarb) with different specialties
  • advanced equipment (Sciton Halo laser, BBL)

Worth knowing

  • Dr. Gill: warm bedside manner, detailed post-op care, but several reports of asymmetrical results and inadequate revision support
  • Dr. Adam: praised for efficient, confident ptosis correction; strong rapport with older patients
  • Dr. Leung: consistently noted for precision in lower eyelid work and intricate surgery
  • Dr. Goldfarb: positive reviews for lower eyelid lesion removal and natural outcomes
  • Ruby (nurse practitioner): performed HALO laser treatments with strong patient satisfaction
  • Booking for revisions: reviewers noted rigid scheduling (single monthly date offered) and slow administrative responsiveness
  • Post-op complication case: one patient reported nighttime bleeding after surgery with delayed emergency response

What reviews say by service

Facial Plastic Surgery
Mixed: strong reviews for ptosis, lesion removal, and lower eyelid work; significant complaints about asymmetrical double eyelid results and scarring.
Non-Surgical & Injectables
Positive: HALO laser and nanopeel treatments praised as skilled and comfortable.
Breast Augmentation & Breast Surgery
No clear evidence in reviews.
Breast Augmentation & Breast Surgery
No clear evidence in reviews.

How it compares

  • Rated 4.8 against a 4.55 average across the 185 facial plastic surgery businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 85
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
233
4
8
3
0
2
4
1
11

Contact

Address
4789 Yonge St Suite #318, North York, ON M2N 0G3
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Upper OFA-Bleph eyelid surgeryLower OFA-Bleph eyelid surgeryRERF facial rejuvenationAdvanced Skin Care with Sciton Halo and BBLPtosis repairEctropion and entropion correctionLacrimal (tear duct) surgeryOrbital surgery
Published prices
Consultation
$300 (applied in full toward your procedure)

Credentials claimed:ASOPRS Fellowship, FRCSC, FACS, CPSO Level 3 Facility, U of T Faculty, Sunnybrook Hospital privileges

As published by the business on its own website; not independently verified.

Enquire about EyeFACE Institute

Your enquiry goes to the Ontario Plastic Surgery Directory team, who will pass it to EyeFACE Institute. We only share your details with providers relevant to your request.

Common questions

Does the $300 consultation fee apply if I don't proceed with surgery?
Yes, the consultation fee is charged regardless; it is applied in full toward your procedure cost if you move forward.
Can I get a follow-up appointment quickly if I have concerns after surgery?
Response times vary by surgeon. Dr. Gill has responded to patient texts at night and on weekends; however, some patients reported delays booking follow-ups for complications and felt booking was rigid.
Who should I ask to see for lower eyelid surgery?
Dr. Leung and Dr. Goldfarb both have strong reviews for lower eyelid procedures. Dr. Leung was noted for precision and care near the eye.

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Last updated 2026-08-12